Order Keys or Parts – Viking Security Safe

Complete a form to request keys and parts

Your Details

Your Name *

Email Address *

Where did you buy your safe? *

Street Address, Apartment, suite, etc

City

State/Province

ZIP / Postal Code

Country

Ownership Details

Are the Order Details available? *YesNo

Order ID # *

Purchase date *

Are you the rightful owner? *Yes, I am the rightful owner of the safe

Please send a screenshot of the Order matching your Order ID #, Your Name and Your Address. *

Please let us know how the safe was obtained *

Please provide a clear photo of one primary identity document (driver's license, passport, or passport card) showing both sides. *

Safe Identification

Serial NumberFound just underneath the keypad or at the front of the safe.

How to find serial number

Please provide a clear photo showing the serial number.

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KeycodeFound behind the metal logo plate covering the keyhole.

How to find keycode

Please provide a clear photo showing the keycode.

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Confirm Your Shipping Address

Where would you like us to send your key(s)? *Shipping address same as original orderDifferent Shipping addressWe use USPS for shipping, so please provide an address where USPS can deliver your keys.

Street Address, Apartment, suite, etc

City

State/Province

ZIP / Postal Code

Country

Complete Your Key(s) Order

How many keys do you need? *The first key costs $59.97; each additional key is $20.

Shipping service *Free EconomyExpeditedExpedited shipping is available for a fee of $45.

Would you like to get the keys for free? This offer is exclusively for Amazon customers! 🙂 Or proceed with a regular purchase? *I love my Viking safe, and I'm sending a screenshot of my 5-star Amazon review to get the keys for free.I prefer not to participate in the offer and will proceed with a standard purchase.

Please provide the screenshot. *

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Price

Message0 / 180

It seems you’re experiencing issues with your safe, but don’t worry; we’re here to help you get it functioning properly again. We will assess your request and recommend replacement parts to resolve the issue.

Your Details

Your Name *

Email Address *

Where did you buy your safe? *

Street Address, Apartment, suite, etc

City

State/Province

ZIP / Postal Code

Country

Ownership Details

Are the Order Details available? *YesNo

Order ID # *

Purchase date *

Are you the rightful owner? *Yes, I am the rightful owner of the safe

Please send a screenshot of the Order matching your Order ID #, Your Name and Your Address. *

Please let us know how the safe was obtained *

Please provide a clear photo of one primary identity document (driver's license, passport, or passport card) showing both sides. *

Serial NumberFound just underneath the keypad or at the front of the safe.

Please provide a clear photo showing the serial number.

No file chosen

How to find serial number

What is the issue with your safe?

Details about the problem0 / 180

A short video and/or pictures showing the issue you’re experiencing

Confirm Your Shipping Address

Where would you like us to send the replacement part(s)? *Shipping address same as original orderDifferent Shipping addressWe use USPS for shipping, so please provide an address where USPS can deliver your keys.

Shipping service *Free EconomyExpeditedExpedited shipping is available for a fee of $45.

Street Address, Apartment, suite, etc

City

State/Province

ZIP / Postal Code

Country

We're here for you

Contact Viking Safe Support

Contact us online through email (help@vikingsecuritysafe.com) or the Contact Form and get support from an expert on your computer, mobile device, or tablet.

Use the Contact Form

Email Us

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Contact Form

HOW TO?

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How to put batteries in the LED light for BL, SX and FL line of safes ..

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How To Remove/Adjust shelve holders? You push in the 2 “hands” towards the wall of the safe and the shelf holder will release the shelf at that end. After you release all 4 ends and the shelf is removed, y ..

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How To Change PIN Code on Viking BL-Line of safes? ..

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How to Mount a safe? This will be ONLY a suggestion – please consult professional for assessment of the location and material you want to mount the safe to. We are working on this section now. ..

Complete a form to request keys and parts

Your Details

Ownership Details

Safe Identification

Confirm Your Shipping Address

Complete Your Key(s) Order

Your Details

Ownership Details

What is the issue with your safe?

Confirm Your Shipping Address

Contact Form

How may we assist you today?

What is the issue with your safe?

Safe Identification to speed up the process

HOW TO?

Green Light Version

Red Light Version